Terms and Conditions

Last Updated: July 3, 2026

Welcome to ETLA NARAYANA TURMERIC, KUMKUM & RANGOLI SHOPPEE. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any other policies published on the website. If you do not agree with any part of these terms, please refrain from using our website.

2. Products

We offer a range of authentic pooja essentials, including turmeric, kumkum, rangoli, deity idols, brass & copper utensils, and festival pooja kits. While we strive to ensure accurate product descriptions and images, slight variations in color, size, packaging, or finish may occur due to photography, craftsmanship, or manufacturer updates.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to modify product prices, offers, or availability at any time.

4. Orders

All orders are subject to acceptance and product availability. We reserve the right to cancel or refuse any order due to stock limitations, pricing errors, suspected fraudulent activity, or any other valid reason. If payment has already been received for a cancelled order, the applicable amount will be refunded.

5. Payments

Payments are processed through secure third-party payment gateways. We do not store your debit card, credit card, UPI, or banking details on our servers.

6. Shipping & Delivery

We aim to process and dispatch orders as quickly as possible. Delivery timelines may vary depending on your location, courier services, public holidays, or unforeseen circumstances. ETLA NARAYANA is not responsible for delays caused by third-party logistics providers.

7. Returns & Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy. Customers are requested to inspect their orders upon delivery and report any issues within the specified time mentioned in the policy.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and design elements, is the property of ETLA NARAYANA TURMERIC, KUMKUM & RANGOLI SHOPPEE and may not be copied, reproduced, or distributed without prior written permission.

9. User Responsibilities

By using our website, you agree to:

Provide accurate and complete information while placing orders.
Use the website only for lawful purposes.
Not attempt to interfere with the website's functionality or security.
Not misuse or reproduce website content without authorization.

10. Limitation of Liability

ETLA NARAYANA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services, except where required by applicable law.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

12. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Updated terms will become effective immediately upon publication on this website.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Vijayawada, Andhra Pradesh.